Contact
Who to write to
Write to the address for your question, so it reaches the right person sooner.
Most answers are already written
Export your data, cancel Premium, restore a purchase, set up Relief for Apple Watch and more, with the app’s own steps.
Open the Help CenterAddresses
| For | Write to | Good to know |
|---|---|---|
| Help, bugs, privacy and data requests | support@exhalo.app | Include your app version, your device and what happened. Replies within 48 hours on business days; privacy requests within one month. |
| Refunds | The stores handle purchases, so only they can refund them. | |
| Security reports | support@exhalo.app | With the subject “SECURITY”. |
| Press | pr@exhalo.app | Facts and images are on the Press page. |
| Partners and research | cp@exhalo.app | See For partners. |
| Post | Exhalo Inc., 2810 N Church St PMB 99728, Wilmington, DE 19802, United States | Our postal address. |